What do I bring to make a purchase at an Ohio dispensary?

If you are a non-medical customer, don’t forget your government-issued ID; we need it to verify you are 21 or older before entering the dispensary floor.

If you are a medical patient, be prepared to present your Ohio medical marijuana card along with the associated ID. The same government-issued ID (Passport, Driver’s License, State Identification Card) used to register for an Ohio Medical Marijuana Card is required to enter the Dispensary Department. The address and the name must match the information in the State Registry.

How do I pay for products at an Ohio dispensary?

The Citizen accepts cash and cashless forms of payment. Credit Cards are not accepted. Cashless forms include Debit Card and Dutchie Pay. Dutchie Pay is a direct ACH payment platform which links to your checking account and our most convenient cashless option. All locations have an ATM on site. Fees may vary by payment method.

What is it like inside an Ohio dispensary?

Upon entering an Ohio dispensary, customers present identification. The check-in process varies between recreational and medical customers per State regulations. Dispensaries adhere to strict security measures to ensure the safety of customers. This includes surveillance cameras, alarm systems, and security personnel.

On the retail floor at The Citizen, there is packaging of various cannabis brands on display which interact with digital menu kiosks. On the kiosks, you can conveniently browse all options as roaming staff provide guidance. Feel free to ask questions—they’re there to help. After you decide what you want, your order is prepared prior to checking out. Products are securely packaged, and each item has detailed labeling with relevant information. After making a purchase, customers exit through a designated door.

Can anyone come inside an Ohio dispensary?

Ohio dispensaries must closely monitor who enters to prevent individuals under 21 from gaining access to the retail floor. You will be asked for your ID upon entry. Anyone over the age of 21 with a valid, government-issued ID may enter.

If I don’t live in Ohio, can I still purchase cannabis?

Yes! If you do not reside in Ohio, you can still purchase as an adult use customer who is 21 or older. You simply need to provide your valid, government-issued ID, such as your state-issued driver’s license.

How many times can I visit an Ohio dispensary in one day?

There is no limit to the number of visits that can be made in one day, however sales of product may not exceed Daily Purchase Limits.

How much cannabis can I buy at an Ohio dispensary at one time?

Until further notice, The Ohio Division of Cannabis Control (ODCC) has established temporary daily purchase limits for Adult Use customers. Each state-approved product is assigned a Daily Unit value determined by product type, weight, and THC content. An Adult Use customer may purchase up to 10 Daily Units per calendar day. Medical Marijuana patients can purchase up to 45 Daily Units within 45 days. Click here for more information regarding Daily Units.

Please note: Assigned Daily Unit values do not represent how long a product should last.

Dispensary staff will be happy to further explain purchase limits during your visit and verify limits are not exceeded.

Are Ohio dispensaries tracking me?

Ohio dispensaries are only required to track purchases and retain ID information for registered Ohio Medical Marijuana Patients.

There are no State systems tracking Adult Use purchases, however basic demographic information is kept on file for communication and ordering.

How does ordering cannabis online work?

To preorder online, access our menu and choose the location where you want to purchase, make your selections, and follow the prompts to finalize your order. At the checkout screen, select a time for your order to be ready, pickup method, and payment method. Don’t forget to create a Dutchie account and sign up for Dutchie Pay to expedite future purchases!

When you get to the dispensary, your order will be ready to go. You simply need to show your ID and pay.

What is an Ohio Medical Marijuana Card and the benefits?

For those with a qualifying medical condition, a medical marijuana card indicates that a physician certified to recommend medical marijuana and the state of Ohio have approved you to use medical cannabis to manage your condition.

 An Ohio medical marijuana card offers different purchase limits for medical patients than adult use customers and medical purchases are not subject to the 10% State cannabis excise tax. There may also be dispensary-specific benefits for medical patients to improve accessibility and affordability.

How do I become an Ohio Medical Marijuana Patient?

If you are a resident of Ohio and suffer from one of Ohio’s qualifying conditions, you are eligible to become a medical marijuana patient. Locate a medical marijuana card company or physician with a CTR (Certificate to Recommend) to schedule an evaluation.  The registration process, cost, and required documentation may vary between providers.

Click here or continue reading to learn more about becoming a medical marijuana patient in Ohio

• Finding a CTR Physician 

While a comprehensive list of CTR Physicians can be found here; not all CTR Physicians are available to the public and their contact information may be inaccurate. An internet search for an Ohio medical marijuana card company is the best way to locate a CTR Physician.

• Cost of Becoming a Patient 

The cost of obtaining an Ohio Medical Marijuana Card varies by the individual physician or physician group providing the evaluation.

• Veteran or Indigent Status 

Please refer to the following document on how to register with Veteran or Indigent Status.

• Becoming a Caregiver 

The Provider or Provider’s office that issued the medical marijuana recommendation can register a Caregiver on a Patient’s behalf. The provider will need the Caregiver’s government-issued identification and other demographic information to complete the proc

• New Medical Patient Registration 

Our check-in process is quick and simple. Medical patients must complete a brief intake form prior to an initial purchase at The Citizen. If placing an online or telephone order for your first order, please complete your intake form inside the dispensary before picking up.

• Non-Ohio Medical Marijuana Cards 

Only patients registered in the Ohio Medical Marijuana Program may purchase products at Ohio dispensaries.

Where can I learn more about cannabis before I visit an Ohio dispensary?

For a more comprehensive resource, view and download our Cannabis Guide here!